Visit Reschedule Policies

Reasons for Rescheduling

Showing up late to your appointment. We will require you to reschedule your appointment if you show up late greater than half the time allotted for your appointment. For example, if you have a 20 minute appointment and show up more than 10 minutes late, we will require you to reschedule. If you have a 10 minute appointment, the cut-off is 5 minutes.

Not having an insurance referral if one is required. Your insurance will not pay for the visit if they require an insurance referral and one is not completed. Again, an insurance referral is not the same as a doctor's referral.

Not having all of your insurance cards. You must have an insurance card available for each health insurance your currently have. Additionally, if your health insurance has changed since your last visit, you need to present your new insurance card.

Not having a government-issued ID card.

Exceptions

Exceptions will be made on a case-by-case basis based on the severity of the condition needing to be evaluated.